Latest news

Citizens Advice is set to deliver a new service called “Universal Support: Help to Claim” which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives. We are looking for an adviser with good IT skills to support clients to make and complete their […]

Citizens Advice Mid Suffolk is helping local residents to save money on their energy bills this winter as part of Big Energy Saving Week (January 21-27).   New figures show that 19% of households in Mid Suffolk switched their energy supplier last year.  This Big Energy Saving Week, we’re encouraging you to CHECK if you’re […]

Suffolk County Council has told Citizens Advice charities operating across the county that it is proposing to halve and then withdraw its funding support.  The full council will vote in February on the proposal.  Suffolk County Council funding was worth £375,000 to Citizens Advice across Suffolk during 2017/18. Citizens Advice is already a cost-effective service.  […]

We would like to take this opportunity to wish our customers and partners a Merry Christmas and Happy New Year. Some of our team have generously volunteered to come in over the holiday period so these are our opening hours. Christmas Opening Hours Monday 24th December 9.30am-12.30pm Tuesday 25th December CLOSED Wednesday 26th December CLOSED […]

We are very pleased to announce that we scored Green on our recent audit with Citizens Advice. The full audit took place in September. Our auditor spent the whole day checking, reviewing, questioning and scrutinising, having already been passed a considerable amount of paperwork as evidence of the way the charity is organised and managed. […]

Our team of staff and volunteers at Citizens Advice Mid Suffolk were saddened to learn that one of our volunteers Maggie Stadden had died suddenly.  Maggie had volunteered for us for nearly 4 years.  In her time volunteering with us she helped around 650 people.  She helped people with problems with their benefits, employment and […]

Citizens Advice Mid Suffolk will be holding their Annual General Meeting on Friday 2nd November.  The meeting is at Stowmarket Community Centre, Hillside, Stowmarket. It starts at 10am and everyone is welcome to attend. You will have the opportunity to find out more about our work and what we have achieved over the last year. […]

We are looking for volunteers to do research and campaigning to make a real difference to the lives of people in our community. People come to Citizens Advice Mid Suffolk with all sorts of problems.  Sometimes as our Advisors are trying to help the client to resolve the problem they will notice something that could […]

Did you know that 18 – 23rd June is Small Charity Week? Small Charity Week celebrates and raises awareness of the essential work of the UK’s small charity sector who make an invaluable contribution to the lives of millions of individuals, communities and causes across the UK. Citizens Advice Mid Suffolk is a locally funded […]

Across the country 1 in 4 working age households will eventually receive Universal Credit. Citizens Advice Mid Suffolk is on hand to help people get ready for Universal Credit as it rolls out in full across Mid Suffolk. What is Universal Credit? Universal Credit is a new benefit for people of working age that helps […]