Advice

Citizens Advice Mid Suffolk provides free, confidential, independent and impartial advice on many subjects. Call us on 01449 676060 or contact us online so we can help you find a way forward, whatever problem you face.

National Citizens Advice service also provides advice on a wide range of subjects online.


Benefits & Tax Credits

If you are unsure about your entitlement to benefits, Citizens Advice Mid Suffolk can advise you and conduct a benefit check on your behalf. Our Welfare Benefit Specialists can assist clients with completing applications for Universal Credit, Tax Credits, Jobseekers Allowance, Employment & Support Allowance, Personal Independence Payments, Disability Living Allowance (renewals for children), Attendance Allowance, […]

Read More

Consumer

Energy Advice If your energy supplier has gone bust and you’re not sure what to do, you are struggling to pay your energy bills/have energy debt, your need advice on switching suppliers or tariffs, or you have any other energy query, our trained Energy Adviser can assist with this. Just visit our contact page and […]

Read More

Education

Citizens Advice Mid Suffolk can provide a wide range of information and advice on educational issues ranging from access to education; types of schools available; help with school costs; higher education and training options. To find out information on your nearest learning centre, school or college visit Suffolk County Council. West Suffolk College is a […]

Read More

Employment

Citizens Advice Mid Suffolk can provide employment advice on your employment rights & responsibilities according to the employment contract. If you do not have a written contract we can advise you about your statutory rights including minimum wage and holiday pay. We can also provide advice if you feel you are being discriminated against at […]

Read More

Health

Citizens Advice Mid Suffolk can provide a wide range of information and advice on health-related issues ranging from prescription charges; free dentist treatment; grants; nursing home fees and where to get help and assistance with certain medical conditions. We run a project for the South Suffolk Branch of the MS Society specifically for families affected […]

Read More

Housing Rights and Responsibilities

Our Advisers are equipped with up to date knowledge on all aspects of housing including rights and responsibilities of landlords and tenants, tenancies, housing benefit, rent problems, including establishing ‘fair rents,’ advice on eviction and disputes with neighbours. For detailed advice please contact Citizens Advice Mid Suffolk on 01449 676060 or contact us online. Other […]

Read More

Immigration

Citizens Advice Mid Suffolk can give advice on many aspects of Immigration such as visitor visas, fiancé /spouse visas; student visas; settlement visas; work permits; points-based system; immigration status; welfare benefits; asylum seekers and refugees. We are able to offer limited (OISC Level 1) advice and can refer you to external specialist advice where appropriate. […]

Read More

Legal

We can help you gain access to justice, advise you on your entitlements under the community legal service; explain how to claim compensation for accidents and injuries and give advice and guidance about going to court. We have a bimonthly family law clinic at our offices in Stowmarket. In a free half-hour session, the solicitor […]

Read More

Managing finances

Citizens Advice Mid Suffolk offers advice to help people manage their money by developing skills, knowledge and confidence to make informed decisions about money matters. Trained advisers offer help and support on a one-to-one basis and cover topics including budgeting, credit and borrowing and energy savings. We can also deliver fun, interactive and informative sessions […]

Read More

Money Advice & Debt

Our Specialist Money Advisers can help you to manage your debts, no matter how large or small. We can advise you on all aspects of sorting out debt problems and explain the choices you have available to you for dealing with debt. We can help with preparing a budget statement, negotiating with creditors, making reduced […]

Read More

Relationships & Family

Citizens Advice Mid Suffolk can inform you of your rights and responsibilities in all aspects regarding the family, including separation and divorce, maintenance and child support, parents’ rights and responsibilities, birth and adoption, change of name and what to do when someone dies. Should you require legal services, you can find a local solicitor on […]

Read More

Universal Credit

At Citizens Advice Mid Suffolk we can support people to make a new claim for Universal Credit, from opening your account to receiving your first full payment. We also help people with existing claims. If you’re not sure what help you need just get in touch and we can work out how we can support […]

Read More