Latest news


New Eye Library advice service

Posted: 23rd August 2021

Our free and confidential advice service is now in Eye Library on Friday mornings from 9am – 12.30pm. Details for the library including their address and map link can be found here . No appointment necessary, just pop by and an advisor will see you as soon as they become available. Citizens Advice can offer […]

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We’re recruiting a Community Officer

Posted: 27th May 2021

Could you be our new Community Officer? As a local charity, Citizens Advice Mid Suffolk is focused on serving the community.  It’s important for us to have positive relationships with a range of organisations and individuals.  In this role you would be responsible for building and maintaining relationships with key partners.  You will attend local […]

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An Adviser on a video call

Support for people in Needham Market

Posted: 24th May 2021

Needham Market residents can now get help from Citizens Advice in their town.   Citizens Advice hold an advice clinic at the Needham Market Community Centre on a Monday morning.  A volunteer will help you to get on a video call with one of our team using our device.  You will then be able to […]

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We’re recruiting a Community Adviser

Posted: 20th April 2021

Citizens Advice Mid Suffolk are recruiting for a Community Adviser who will be responsible for ensuring that people in the Eye and the North East part of Mid Suffolk can access advice. We are looking for an experienced Adviser, ideally with Citizens Advice training, and with good IT skills.  The project plan requires you deliver […]

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Yes 2 Test logo

We say Yes 2 Test

Posted: 19th April 2021

Citizens Advice Mid Suffolk have signed up to Yes 2 Test, an initiative by Suffolk County Council.  We are encouraging our team to take rapid coronavirus tests twice a week.  About a third of people with coronavirus have no symptoms.  Rapid testing helps to identify people who don’t even know they have coronavirus and can […]

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Are your energy bills too high? We can help

Posted: 17th December 2020

Citizens Advice Mid Suffolk is helping local residents to save money on their energy bills this winter.  If you’re worried that you’re paying too much, then contact us.  You’ll be offered a free, one-to-one appointment with our Energy Adviser. Many of us will be at home more than usual this winter.  We don’t want anyone […]

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Notice of Annual General Meeting

Posted: 23rd November 2020

Citizens Advice Mid Suffolk will be holding their Annual General Meeting on Friday 25th November on Zoom. The meeting starts at 2.30pm. For more information, please contact 01449 676060 or email [email protected] Citizens Advice Mid Suffolk provides free, confidential, independent and impartial information and advice to everyone.

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Simon Clifton, Chief Officer, meeting HRH Princess Royal

Introducing our new Chief Officer

Posted: 12th November 2020

After ten years managing Citizens Advice Mid Suffolk, Carol Eagles has accepted the role of Chief Officer at Citizens Advice Suffolk West. We’re very grateful for the contribution that Carol has made to the charity, from moving us into our new accommodation, welcoming Princess Anne, and steering us through the coronavirus lockdown. Simon Clifton has […]

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We’re recruiting for a Help to Claim Adviser

Posted: 11th March 2020

Citizens Advice delivers a service called “Universal Support: Help to Claim”, which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives. We are looking for an adviser with good IT skills to support clients to make and complete their new Universal Credit claim.  […]

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For advice, please call or use this form

Posted: 17th March 2020

Our office is now closed to drop ins due to the Government guidance to reduce social contact.  You can still get advice from us.  We are encouraging people to contact us by phone or via our website.  We can advise on any problem over the phone, so please do not hesitate to call for advice. […]

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Call Citizens Advice Mid Suffolk today for help on 01449 676060 / 01449 676280 or click here to contact us online.


2015 Charity Winner