Adult stood behind counter smiling

Volunteer roles

We have a wide range of volunteer opportunities.  If you are not sure what might suit you then don’t worry – you can meet a member of our team to discuss what role would suit you best.


Adviser

Our Advisers talk to clients over the phone, face to face or online to explore their problems and the options available to sort them out. They may also give practical help such as completing forms, writing letters or making food bank referrals.  They finish by writing up a summary of the clients’ problem and what action they have taken.


Receptionist

A friendly face to greet the public coming in to use our services. You will greet people, book them in and direct them to where they need to go.


Research and Campaigner

We collect a lot of evidence about common or unfair problems that clients come to us for help about.  Our Research and Campaigns volunteer uses this evidence to bring about changes in local and national policies and services which can benefit everyone – even those who have never used a Citizens Advice.


 

For more information on on our volunteer opportunities, fill in your details below and we’ll get in touch.