Mid Suffolk Citizens Advice secures Ministry of Defence funding to bring more support to veterans across Suffolk.

Posted: 11th November 2026

Fantastic news for Suffolk’s veterans and their families!

Mid Suffolk Citizens Advice secures Ministry of Defence funding to bring more support to veterans across Suffolk.

We are delighted to announce that Mid Suffolk Citizens Advice has been successful in securing funding from the Ministry of Defence to establish a new VALOUR-recognised centre.

This is fantastic news for veterans, serving personnel transitioning to civilian life and their families across Suffolk, and an important milestone for our organisation.

Building on the success of our Veteran Connect project, this exciting development will allow us to extend our support across the county over the next three years.

What does this mean for Suffolk?

We know that finding the right support isn’t always easy. Whether someone is experiencing difficulties with housing, employment, benefits, money or health, knowing where to turn can sometimes be overwhelming.

Our new service aims to make accessing help easier by bringing advice, guidance and specialist support closer to the people who need it.

We will have a central coordination hub in Stowmarket and delivery locations at Citizens Advice offices in:

    • Stowmarket
    • Sudbury
    • Lowestoft
    • Ipswich
    • Bury St Edmunds

We will also provide outreach, home visits and digital support to reach veterans and their families in rural and coastal communities.

Working together to make a difference

We will work alongside existing veterans’ charities, NHS services, local authorities, community organisations and specialist support providers to create a stronger, more connected network of help.

Our aim is to make sure veterans and their families can access the right support without having to navigate lots of different organisations on their own.

This is about building on the excellent work already happening across Suffolk, strengthening partnerships and making sure nobody falls between the gaps.

Our ambition is simple: no wrong door for veterans seeking help.

What is VALOUR?

VALOUR is a £50 million UK-wide support service for veterans and their families, delivered by the Ministry of Defence through the Office for Veterans’ Affairs.

It is designed to improve access to the right support when it is needed.

Recognised centres are one way of accessing face-to-face advice and guidance, but they are not the only route to support. Veterans and their families can also access help online or through the MOD Veterans Services telephone helpline, which provides case management support anywhere in the UK.

You do not need to live near a recognised centre to access support.

Find out more about VALOUR and the support available at:

www.gov.uk/valour

Get involved

We want this to be a shared achievement for Suffolk and would love to hear from veterans, their families, community groups, charities, employers and organisations interested in working with us.

If you are part of a local group or organisation and would like to find out more about the initiative or explore opportunities to get involved, please contact Mid Suffolk Citizens Advice.

We look forward to working with communities and partners across Suffolk to make a real and lasting difference.

Together, we can make sure that those who have served, and the families who have supported them, get the advice, guidance and support they deserve.

Mid Suffolk Citizens Advice

Working together. Making a difference.