Armed Forces Covenant

Posted: 29th October 2024

Citizens Advice Mid Suffolk have signed the Armed Forces Covenant pledge, demonstrating our support for the Armed Forces Community.

In doing so, we will endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are:

  • No member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen.
  • In some circumstances special treatment may be appropriate especially for the injured or bereaved.

We recognise the value serving personnel, reservists, veterans and military families bring to our business and to our country. We will seek to uphold the principles of the Armed Forces Covenant, by:

  • Promoting the Armed Forces: promoting the fact that we are an Armed Forces-friendly organisation, to our staff, customers, suppliers, contractors and wider public.
  • Reserves: supporting our employees who are members of the Reserve Forces; granting additional paid/unpaid leave for annual Reserve Forces training; supporting any mobilisations and deployment; actively encouraging members of staff to become Reservists;
  • Cadet Organisations: supporting our employees who are volunteer leaders in military cadet organisations, granting additional leave to attend annual training camps and courses; actively encouraging members of staff to become volunteer leaders in cadet organisations; supporting local military cadet units; recognising the benefits of employing cadets/ex-cadets within the workforce.
  • Veterans: supporting the employment of veterans, recognising military skills and qualifications in our recruitment and selection process; working with the Career Transition Partnership (CTP) to support the employment of Service leavers;
  • Service Spouses & Partners: supporting the employment of Service spouses and partners;     partnering with the Forces Families Jobs Forum; and providing flexibility in granting leave for Service spouses and partners before, during and after a partner’s deployment.
  • National Events: supporting Armed Forces Day, Reserves Day, the Poppy Appeal Day and Remembrance activities;
  • We will ensure that no member of the Armed Forces Community will not face disadvantage when accessing our services;
  • Signpost members of the Armed Forces Community to available support in Mid Suffolk;
  • Continue engagement with the Armed Forces Community at Wattisham Flying Station through our outreach advice sessions.
  • Support the Armed Forces Community to access housing and homelessness services.
  • Promote the wellbeing of Service children by recognising the particular experiences and challenges they may face.

These commitments are published on our website and through our Armed Forces Champion.